Returns & Exchanges

At MERRACHI, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return them within 14 days of delivery provided they are in their original, unworn condition with tags attached.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship the Items

  Print your prepaid shipping label and drop off the package at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 7-10 business days.